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Note: The headings on this list indicate the Macintosh System bundle names; the bullet points indicate the version of the System File included in that bundle. This is to make it clearer for people searching for specific bundle versions as opposed to System File versions. Finder File versions are not indicated. 1 Classic Mac OS 1.1 Macintosh System Software (0 - 0.3) 1.1.1 System File 1 1.1.2.
To use an eGPU, a Mac with an Intel processor is required.
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An eGPU can give your Mac additional graphics performance for professional apps, 3D gaming, VR content creation, and more.
eGPUs are supported by any Mac with an Intel processor and Thunderbolt 3 ports1 running macOS High Sierra 10.13.4 or later. Learn how to update the software on your Mac.
An eGPU lets you do all this on your Mac:
- Accelerate apps that use Metal, OpenGL, and OpenCL
- Connect additional external monitors and displays
- Use virtual reality headsets plugged into the eGPU
- Charge your MacBook Pro while using the eGPU
- Use an eGPU with your MacBook Pro while its built-in display is closed
- Connect an eGPU while a user is logged in
- Connect more than one eGPU using the multiple Thunderbolt 3 (USB-C) ports on your Mac2
- Use the menu bar item to safely disconnect the eGPU
- View the activity levels of built-in and external GPUs (Open Activity Monitor, then choose Window > GPU History.)
eGPU support in apps
eGPU support in macOS High Sierra 10.13.4 and later is designed to accelerate Metal, OpenGL, and OpenCL apps that benefit from a powerful eGPU. Not all apps support eGPU acceleration; check with the app's developer to learn more.3
In general, an eGPU can accelerate performance in these types of apps:
- Pro apps designed to utilize multiple GPUs
- 3D games, when an external monitor is attached directly to the eGPU
- VR apps, when the VR headset is attached directly to the eGPU
- Pro apps and 3D games that accelerate the built-in display of iMac, iMac Pro, MacBook Air, and MacBook Pro (This capability must be enabled by the app's developer.)
You can configure applications to use an eGPU with one of the following methods.
Use the Prefer External GPU option
Starting with macOS Mojave 10.14, you can turn on Prefer External GPU in a specific app's Get Info panel in the Finder. This option lets the eGPU accelerate apps on any display connected to the Mac—including displays built in to iMac, iMac Pro, MacBook Air, and MacBook Pro:
- Quit the app if it's open.
- Select the app in the Finder. Most apps are in your Applications folder. If you open the app from an alias or launcher, Control-click the app's icon and choose Show Original from the pop-up menu. Then select the original app.
- Press Command-I to show the app's info window.
- Select the checkbox next to Prefer External GPU.
- Open the app to use it with the eGPU.
You won't see this option if an eGPU isn't connected, if your Mac isn't running macOS Mojave or later, or if the app self-manages its GPU selection. Some apps, such as Final Cut Pro, directly choose which graphics processors are used and will ignore the Prefer External GPU checkbox.
Set an external eGPU-connected display as the primary display
If you have an external display connected to your eGPU, you can choose it as the primary display for all apps. Since apps default to the GPU associated with the primary display, this option works with a variety of apps:
- Quit any open apps that you want the eGPU to accelerate on the primary display.
- Choose Apple menu > System Preferences. Select Displays, then select the Arrangement tab.
- Drag the white menu bar to the box that represents the display that's attached to the eGPU.
- Open the apps that you want to use with the eGPU.
If you disconnect the eGPU, your Mac defaults back to the internal graphics processors that drives the built-in display. When the eGPU is re-attached, it automatically sets the external display as the primary display.
About macOS GPU drivers
Mac hardware and GPU software drivers have always been deeply integrated into the system. This design fuels the visually rich and graphical macOS experience as well as many deeper platform compute and graphics features. These include accelerating the user interface, providing support for advanced display features, rendering 3D graphics for pro software and games, processing photos and videos, driving powerful GPU compute features, and accelerating machine learning tasks. This deep integration also enables optimal battery life while providing for greater system performance and stability.
Apple develops, integrates, and supports macOS GPU drivers to ensure there are consistent GPU capabilities across all Mac products, including rich APIs like Metal, Core Animation, Core Image, and Core ML. In order to deliver the best possible customer experience, GPU drivers need to be engineered, integrated, tested, and delivered with each version of macOS. Aftermarket GPU drivers delivered by third parties are not compatible with macOS.
The GPU drivers delivered with macOS are also designed to enable a high quality, high performance experience when using an eGPU, as described in the list of recommended eGPU chassis and graphics card configurations below. Because of this deep system integration, only graphics cards that use the same GPU architecture as those built into Mac products are supported in macOS.
Supported eGPU configurations
It's important to use an eGPU with a recommended graphics card and Thunderbolt 3 chassis. If you use an eGPU to also charge your MacBook Pro, the eGPU's chassis needs to provide enough power to run the graphics card and charge the computer. Check with the manufacturer of the chassis to find out if it provides enough power for your MacBook Pro.
Recommended graphics cards, along with chassis that can power them sufficiently, are listed below.
Thunderbolt 3 all-in-one eGPU products
These products contain a powerful built-in GPU and supply sufficient power to charge your MacBook Pro.
Recommended Thunderbolt 3 all-in-one eGPUs:
- Blackmagic eGPU and Blackmagic eGPU Pro4
- Gigabyte RX 580 Gaming Box4
- Sonnet Radeon RX 570 eGFX Breakaway Puck
- Sonnet Radeon RX 560 eGFX Breakaway Puck5
AMD Radeon RX 470, RX 480, RX 570, RX 580, and Radeon Pro WX 7100
These graphics cards are based on the AMD Polaris architecture. Recommended graphics cards include the Sapphire Pulse series and the AMD WX series.
Recommended Thunderbolt 3 chassis for these graphics cards:
- OWC Mercury Helios FX4
- PowerColor Devil Box
- Sapphire Gear Box
- Sonnet eGFX Breakaway Box 350W
- Sonnet eGFX Breakaway Box 550W4
- Sonnet eGFX Breakaway Box 650W4
- Razer Core X4
- PowerColor Game Station4
- HP Omen4
- Akitio Node6
AMD Radeon RX Vega 56
These graphics cards are based on the AMD Vega 56 architecture. Recommended graphics cards include the Sapphire Vega 56.
Recommended Thunderbolt 3 chassis for these graphics cards:
- OWC Mercury Helios FX4
- PowerColor Devil Box
- Sonnet eGFX Breakaway Box 550W4
- Sonnet eGFX Breakaway Box 650W4
- Razer Core X4
- PowerColor Game Station4
AMD Radeon RX Vega 64, Vega Frontier Edition Air, and Radeon Pro WX 9100
These graphics cards are based on the AMD Vega 64 architecture. Recommended graphics cards include the Sapphire Vega 64, AMD Frontier Edition air-cooled, and AMD Radeon Pro WX 9100.
Recommended Thunderbolt 3 chassis for these graphics cards:
- Sonnet eGFX Breakaway Box 650W4
- Razer Core X4
AMD Radeon RX 5700, 5700 XT, and 5700 XT 50th Anniversary
If you've installed macOS Catalina 10.15.1 or later, you can use these graphics cards that are based on the AMD Navi RDNA architecture. Recommended graphics cards include the AMD Radeon RX 5700, AMD Radeon RX 5700 XT, and AMD Radeon RX 5700 XT 50th Anniversary.
Recommended Thunderbolt 3 chassis for these graphics cards:
- Sonnet eGFX Breakaway Box 650W4
- Razer Core X4
Learn more
- Learn how to choose your GPU in Final Cut Pro 10.4.7 or later.
- To ensure the best eGPU performance, use the Thunderbolt 3 cable that came with your eGPU or an Apple Thunderbolt 3 (USB-C) cable. Also make sure that the cable is connected directly to a Thunderbolt 3 port on your Mac, not daisy-chained through another Thunderbolt device or hub.
- If you have questions about Thunderbolt 3 chassis or graphics cards, or about third-party app support and compatibility, contact the hardware or software provider.
- Software developers can learn more about programming their apps to take advantage of macOS eGPU support.
1. If you have a Mac mini (2018) with FileVault turned on, make sure to connect your primary display directly to Mac mini during startup. After you log in and see the macOS Desktop, you can unplug the display from Mac mini and connect it to your eGPU.
2. If you're using a 13-inch MacBook Pro from 2016 or 2017, always plug eGPUs and other high-performance devices into the left-hand ports for maximum data throughput.
3. macOS High Sierra 10.13.4 and later don't support eGPUs in Windows using Boot Camp or when your Mac is in macOS Recovery or installing system updates.
4. These chassis provide at least 85 watts of charging power, making them ideal for use with 15-inch MacBook Pro models.
5. Playback of HDCP-protected content from iTunes and some streaming services is not supported on displays attached to Radeon 560-based eGPUs. You can play this content on the built-in display on MacBook Pro, MacBook Air, and iMac.
6. If you use Akitio Node with a Mac notebook, you might need to connect your Mac to its power adapter to ensure proper charging.
Summary: It's a definite guide to fix Mac not recognizing external hard drive without data loss. It troubleshoots why the external hard drive is not recognized by macOS and how to access it in such situations. You can also download iBoysoft Data Recovery for Mac to get files off when Mac doesn't recognize the external hard drive.
Whether you are using MacBook, MacBook Pro, MacBook Air, or iMac, inevitably, the Mac can't recognize the external hard drive that you plug into.
Don't know how to make Mac recognize the external hard drive again? No worries.
Because after reading this post, you can:
- Learn how Mac accesses an external drive.
- Know why macOS doesn't recognize the external hard drive.
- Make external hard drive recognized by Mac again.
- Avoid data loss when the external hard drive is not working on Mac
According to different situations, this passage will show you solutions to fix 'Mac doesn't recognize external hard drive' issue accordingly.
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Overview of macOS Recognizing An External Hard Drive
When your Seagate, WD my passport, Toshiba or other external hard drive is not recognized by Mac, the first thing is to know which part of the recognition process goes wrong.
So let's take a closer look at how macOS recognizes an external hard drive.
Step 1: The external hard drive is connected to your Mac.
Plugging the external hard drive into a computer will establish the hardware connection, which would supply the external hard drive with power source and data transferring capability. Visually, you can see the external hard drive lighting on and hear it spinning.
Step 2: macOS detects the external hard drive.
After the connection, the Mac would detect that a new storage device is plugged in. It's going to tell the device's type and manufacturer information, which will help macOS know how to load and read this external hard drive.
Step 3: macOS reads the external hard drive.
After recognizing the hardware information of the external hard drive, the Mac will call other system components to read the external hard drive’s type and partition information. If the hard drive is readable by the Mac, a visible disk icon would be formed consequently.
Step 4: macOS recognizes the files in the external hard drive.
Once Mac successfully reads the partition information of the external hard drive, it will go further by calling related programs to recognize the file system of each partition on the external hard drive. A recognized file system will let macOS know how and where your data is stored on the external hard drive, so that it can mount this external hard drive for use.
Step 5: Mac shows the external hard drive for users.
Going so far, macOS has recognized the external hard drive. Meanwhile, other programs get notified that there is a new volume available. But to make it convenient for users to access the data on the drive, it will check the system preferences and decide if users want to automatically mount and show the external hard drive on the desktop and in the finder.
Amazing, right? You probably never know the details. Your Mac has done so many works to recognize an external storage device, while you just simply plug the external drive into the USB port.
However, if one or more steps above fail, the external hard drive would not be recognized by Mac successfully. You can't access it. In this case, we need to know why Mac doesn't recognize your external hard drive.
Namely, we need to check these things:
- Is your external hard drive properly connected for data transferring and power supply?
- Is your Mac set to show up mounted external drives on the Finder and desktop?
- Does Mac read and recognize the partition information of this hard drive?
- Does Mac recognize the file system of the external hard drive successfully?
Now, let's check them one by one.
First of all, Check the Connections
Don't assume this is unnecessary. It turns out that most of the time, Mac doesn't recognize external hard drives, USB flash drives, pen drives, SD cards, etc. just because the drive is not properly connected.
Since a good connection is a basic condition for secondary hard drives working on the Mac, we need to try these things step by step.
1. Make sure the external hard drive is supplied with power.
Usually, when the external hard drive is supplied with power, the light of the external hard drive is on and blinking. If not, try to check if the external hard drive needs to be externally plugged into the wall outlet. It happens most for some external desktop hard drives like WD Elements and Seagate Desktop devices that don't use USB ports as the power source.
2. Try to re-plug the external hard drive.
This works when you have a drive mounted but your operating system goes to sleep later. Mac won't recognize the external hard drive after the USB port is powered off. When your Mac wakes up again, the drive may not have come out of its slumber. You can reconnect the external hard drive to make it work again.
3. Try another USB port to connect the external hard drive.
Portable hard drives like My Passport and iomega use USB port both for power and data supply. So, if the USB port is loose, damaged, lack of power, or dusty, the connected external hard drive won't be recognized by Mac. You need to change another slot to connect your drive.
4. Try to plug the external hard drive into the USB port slowly.
Strange though, some users notice that the external hard drive would be recognized and work well when they plug it in exceptionally slowly. It may because the USB port is out of shape and unstable. The tricks also work for other storage devices, including thumb drive, USB flash drive, etc.
5. Try another USB cable to connect the external hard drive.
In case the cable is broken, you can try another USB cable to connect the external hard drive to your Mac. And if it's an SD card that is not showing up on Mac, try another card reader. Don't worry if you don't have one right now, you can skip and check other things first.
6. Try another USB hub or USB-C adapter.
Some MacBook after 2015 uses Thunderbolt 3 while some older ones use Thunderbolt 2. This results in incompatibility between different Thunderbolt ports. Thus, if the unrecognized external hard drive is a Type C drive, you can try to access it via another Mac. Instead, if it's a standard USB-A external hard drive and you connect it to Thunderbolt 3 port via USB-C adapter, you can try another USB hub or even another adapter. Sometimes, such adaption makes data transferring unstable.
7. Try to reboot your Mac.
Possibly, you improperly ejected the external hard drive the last time you use it on the Mac. As a result, Mac doesn't recognize the external hard drive this time. It's because macOS would think the USB port is still taken by the unsafely ejected one.
Second, Check if the external hard drive is recognized in System Information
The System Information app provides detailed specifications and other information about your Mac. In some versions of OS X, this app is called System Profiler. So, if the connections are good, you can check whether the connected external hard drive is detected in System Information or not.
- 1. Choose Apple menu > About This Mac.
- 2. Click the System Report button to see more details provided by the System Information.
- 3. Find and click the USB option under the Hardware section.
- 4. Check if the external hard drive is recognized here or not.
If you can find the USB external hard drive in System Information, it means macOS has detected this drive. But why you can't access and open this external hard drive on the desktop and in the Finder? You need to go further and check more things.
Then Check if Mac is Set to Display External Hard Drives
Usually, the external hard drive will be automatically mounted by Mac. Then you can see it on the desktop or in Finder in seconds. But this time, the external hard drive is not showing up on your Mac. Does this mean the external hard drive is not recognized by Mac? Probably not. On the contrary, you need to check if the mounted external hard drive is allowed to show up.
- 1. Go to Finder > Preferences > Sidebar.
- 2. Select External disks under Locations to list your external hard drive in the Finder sidebar.
- 3. Shift to the General tab.
- 4. Check External disks under 'Show these items on the desktop'. Then your connected external hard drive will appear in Finder and on the desktop.
Chances are that Mac won't recognize the external hard drive still. It means it's not the Mac device's fault. Then we should throw light on the external hard drive itself.
Third, Check if Mac Recognizes the Partitions of the External Hard Drive
Any storage devices, including HDD and SSD, need to be partitioned. It makes sure that each section can be managed separately. And partition table or partition map records the necessary partition information of the external hard drive.
Mac won't read the external hard drive further once the partition table is damaged, lost, or corrupted. Fortunately, you can check this in Disk Utility.
Solution 1: Check the external hard drive in Disk Utility
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Disk Utility is a built-in disk repair tool on your Mac. It can manage, erase, check, and repair disks efficiently. It's free and powerful. So, continue reading and check if Mac is reading the disk's partitions.
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- 1. Click Launchpad, find the Other folder and open it. Here, you can see and launch Disk Utility.
- 2. Click View option at the upper left, and then choose 'Show All Devices'.
- 3. If you can see volumes of the external hard drive in the left sidebar, be it lighted or greyed, select the name of the unrecognized external hard drive.
- 4. Click on the First Aid button in the top center and click Run.
Tips: If it's a WD external hard drive that is not recognized by Mac, you can check if it is encrypted by WD Security. If so, simply unlock it with WD Discovery and access the external hard drive again.
But if you can't see any partitions or volumes, or you run First Aid to repair the external hard drive but fail, then the partition information is not recognized by Mac. You need to move to the next solution in this situation.
Solution 2: Reformat the unrecognized external hard drive
If First Aid is unable to repair the unrecognized external hard drive, the disk might be corrupted too seriously to be repaired. Under this circumstance, the only solution is to erase this external hard drive in Disk Utility and assign new partition schemes.
Warning: Reformatting will wipe your data off the unrecognizable external hard drive. So, before you follow the steps below, make sure you have a copy of backups. If you don't have any backup in hand, you can also recover lost data from the unrecognized external hard drive with iBoysoft Data Recovery for Mac.
- 1. Launch Disk Utility.
- 2. Select the unrecognized external hard drive on the left.
- 3. Click the Erase at the top of the Disk Utility window.
- 4. Complete the related information (name, format, scheme), then click Erase.
Tips: Click here to learn the differences between GUID, Master Boot Record, Apple Partition Map if you don't know to choose which partition scheme in Disk Utility.
How to Prevent Data Loss When Mac Doesn't Recognize External Hard Drives?
When the external hard drive is not working normally, the first concern for most users is the important data on the drive. However, if you have tried possible solutions but Mac just doesn't recognize the external hard drive still, how can you access your data?
The good news is, you can recover lost data from this unrecognizable external hard drive with free Mac data recovery software like iBoysoft Data Recovery Software for Mac.
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iBoysoft Data Recovery for Mac is one of the best hard drive data recovery software. It can recover lost data from the external hard drives when it's not recognized, not readable, not working or not showing up on Mac. Moreover, this data recovery software can recover lost data from formatted, corrupted, and unmounted external hard drives. It supports data recovery from APFS, HFS, HFS+, exFAT, FAT32 formatted hard drives.
This program works with macOS Big Sur 11, macOS 10.15 (Catalina), macOS 10.14 (Mojave), macOS 10.13 (High Sierra), macOS 10.12 (Sierra) and OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion).
Step 1: Install and launch iBoysoft Data Recovery for Mac on Mac.
After downloading and launching this Mac data recovery software, you can connect the unrecognized external hard drive to your Mac. Later, you can check if the drive is detected and show up in this software.
Step 2: Select the unrecognized external hard drive to scan for lost data.
If you can find the unrecognized external hard drive in the list, click on it. And then choose Scan to search for data on this hard drive.
Step 3: Preview the searching results and recover the target ones.
As we mentioned before, you can't access and view your important data on the unrecognized external hard drive. But with the assistance of iBoysoft Data Recovery for Mac, you get a chance to check the condition of your data by using its Preview feature. Simply filter the scanning result, select the data to preview, and click 'Recover' to get them back.
Last, Check if Mac Has Recognized the File System of the External HDD
The file system manages how your data is stored on the external hard drive. If your partition map seems to be OK, the next thing we need to confirm is that if Mac has recognized the file system of each partition.
So, just go to Finder > Go > Utilities > Disk Utility. You can check if you can see the partition and file system of the USB external hard drive there.
You can see if the file system is NTFS in the right column. You can't write to Windows NTFS on Mac but only read. Probably, you assume that Mac doesn't recognize the NTFS external hard drive because you can't access or open the files. In this case, you can simply solve this problem with an NTFS for Mac software. Or if you don't have important data, you can reformat it as FAT32, exFAT, or APFS (If you can macOS supports it) in Disk Utility.
If it is not NTFS but any other recognizable file system, you can fix the Mac not recognizing external hard drive issue with the following solutions.
Solution 1: Manually mount the external hard drive if it's greyed out in Disk Utility
Chances are that Mac has recognized the external hard drive, but for some reason, Mac fails to automatically mount it. So, if you can see the volumes of the external hard drive with correct disk information (name, file system, storage capacity, etc.), try to force mount the external hard drive in Disk Utility.
- 1. Open Disk Utility.
- 2. Click View option at the upper left, and then choose 'Show All Devices'.
- 3. Right-click on the volume that you want to access, not the external hard drive this time.
- 4. Choose Mount in the context menu.
If nothing happens or macOS reports some errors, keep reading. You can repair the unrecognized external hard drive with First Aid.
Solution 2: Repair the external hard drive with First Aid if you can't mount it
If you can't mount the external hard drive in Disk Utility, the drive might have some file system corruptions. But don't be panic when you hear 'corruption', you still have solutions when Mac can’t recognize the external hard drive's file system.
- 1. Launch Disk Utility as you did before.
- 2. Click View option at the upper left, and then choose 'Show All Devices' in the context menu.
- 3. Select the corrupted volume in the list, not the name of the external hard drive.
- 4. Click on the First Aid button in the top center and then click Run.
If you run First Aid successfully, go to check if the external hard drive is recognized by Mac. If it fails, you need to expand the 'Show Details' option to see more information. Also, if you received an error like 'file system check exit code is 8', ' invalid b tree node size', or other messages, the file system of the external hard drive might be seriously corrupted and can't be repaired.
Read further and check what you can do.
Solution 3: Recover lost data and reformat the corrupted external hard drive
What if First Aid fails to repair the corrupted file system? Well, in this case, we strongly recommend you to recover your important data from the unrecognized external hard drive. It helps especially if you don't have backups. And then you can fix Mac not recognizing external hard drive by reformatting.
- 1. Recover lost data from this unrecognized external hard drive with iBoysoft Data Recovery for Mac.
- 2. Launch Disk Utility and select the unrecognized partitions of the external hard drive.
- 3. Click the Erase at the top.
- 4. Fill in the name and format you want to use, and then click Erase to reformat.
After these operations, your external hard drive should be recognized by Mac again. But if the external hard drive is not showing up in Disk Utility, unfortunately, your external hard drive has hardware problems. You could either contact the support team of the hard drive manufacturer for product repair and replacement. Or you can send the unrecognizable external hard drive to a local disk repair service for help.
Conclusion
As you can see, Mac needs to do a lot of work to recognize an external hard drive. If any step fails, the external hard drive won't be recognized by Mac. Thus, we offer some additional tips to help you beyond this issue.
Bonus tips:
When you access your external hard drive through Mac, Windows, or other types of computer, remember:
- Do not eject the external hard drive when it is transferring data.
- Always safely eject the external drives when you remove it from the Mac.
- Take good care of the external hard drive and keep it away from unfavorable environmental.
Let us know if this guide helps when your Mac doesn't recognize the external hard drive!
Mac not recognizing external hard drive FAQ
🔎 How to access external hard drives on Mac?
- 1. Connect the external hard drive to your Mac via USB port.
- 2. macOS detects the external hard drive and show device's type and manufacturer information.
- 3. Read the external hard drive’s type and partition information in Disk Utility.
- 4. Access the files on the external hard drive in Finder after they're showing up.
- 5. Eject the external hard drive on desktop after you use it.
🔎 How to fix if my external hard drive is not detected by Mac?
- 1. Make sure the external hard drive is supplied with power.
- 2. Try to re-plug the external hard drive if Mac doesn't detect this external HDD.
- 3. Try another USB port to connect the external hard drive.
- 4. Try to plug the external hard drive into the USB port slowly.
- 5. Try another USB cable to connect the external hard drive.
- 6. Try another USB hub or USB-C adapter.
🔎 What do I do if my external hard drive is not recognized in Disk Utility?
- 1. Check if the external hard drive is recognized in System Information.
- 2. Make sure the external hard drive is initialized and formatted correctly.
- 3. Manually mount the external hard drive if it is not mounted in Disk Utility.
- 4. Repair the external hard drive with First Aid in Disk Utility.
- 5. Reformat the unrecognized external hard drive.
🔎 How do I recover files from an external hard drive that won't mount?
- 1. Install and launch iBoysoft Data Recovery for Mac on Mac.
- 2. Select the unrecognized external hard drive to scan for lost data.
- 3. Preview the searching results and recover the target data with iBoysoft Data Recovery for Mac.
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